
Authorised Rational engineers, same-day attendance across all London postcodes. Genuine parts, 12-month warranty on every repair.
0203 887 1728 — same-day response Mon–Sat
We cover all London postcodes. We're based in Wimbledon (SW19) and can attend anywhere in Greater London — including central, north, east and south London — same day in most cases.
Not listed above? Call us — we likely cover it.
W1, WC, EC, SW1, SE1
Most central London callouts attended same-day. Call before noon for best chance of same-day attendance.
N, NW, E, SE, SW, W
Inner London callouts typically same-day or next morning, depending on time of booking.
TW, KT, SM, CR and beyond
Home Counties callouts within 24 hours. Priority scheduling available for contract customers.
We service Rational equipment at some of London's most demanding professional kitchens, including fine-dining restaurants, large hotel operations and multi-site hospitality groups.

Raffles at The OWO, Westminster

La Petite Maison, Mayfair

Tom Kerridge London

Humble Crumble
Called at 9am by a Mayfair fine-dining restaurant: their Rational iCombi Pro had tripped a PCB fault overnight. By 1pm, our engineer had attended, diagnosed a failed main control board, replaced it with a genuine Rational OEM board, and performed a full functional test across all cooking modes. The kitchen was operational for dinner service, which began at 6pm.
The restaurant had a full evening booked. Four hours from call to completion, with zero impact on service. That's what stocking the right parts in a London service van looks like in practice.
Common fault categories our London engineers attend. For the full breakdown of each fault type, see our main Rational oven repair page.
Heating element, temperature sensor or PCB failure.
Numbered fault codes pointing to specific components.
Steam generator scale, valve failure or water supply.
Immediate attention required — Gas Safe certified repair.
Board-level diagnosis and genuine OEM board replacement.
CDS flush, hose replacement and drain pump inspection.
The only type of firm that can use genuine OEM parts, access Rational diagnostic tools, and carry out warranty repairs on your behalf.
Based in Wimbledon with engineers in central London daily. Same-day attendance is the norm, not the exception.
We carry the most commonly needed Rational parts in our London vehicles. More first-visit fixes, less kitchen downtime.
Raffles at The OWO, La Petite Maison Mayfair, Tom Kerridge's London venues, and more. Our track record speaks for itself.
Our base in Wimbledon gives us fast access to central London, the South West, and the Home Counties. Our engineers are in central London regularly — keeping callout times short and vans stocked for the areas we work in most.
Yes. We cover all central London postcodes including W1, WC1, WC2, EC1–EC4, SE1, SW1 and the surrounding areas. Most central London callouts are attended same-day.
Contact us to discuss out-of-hours requirements. We understand that commercial kitchen breakdowns don't always happen during business hours and we accommodate urgent situations wherever possible.
Yes. Our callout rates to central London include any applicable Congestion Charge and ULEZ costs. There are no surprise additions — we confirm the full callout charge before you book.
Most central London callouts are attended the same day. We aim to give you a confirmed arrival window when you call or book. For urgent breakdowns, call us directly on 0203 887 1728 for fastest response.
Same-day callout, authorised engineers, genuine parts. Call now.